Leake and Watts Services

  • Credible Messenger Program Coordinator

    Job Locations US-NY-Bronx
    Posted Date 1 month ago(7/17/2018 3:18 PM)
    Job ID
    # of Openings
  • Overview

    Credible Messengers are individuals whom have faced similar challenges to our youth and/or families and have overcome it and now are inspired to work and lend guidance to those that are in a similar need as they once were. The work of the Credible Messengers provides a message of resiliency, credibility and voice that can directly connect to each youth’s inner thoughts and experiences.

    The Credible Messenger Mentor Program (CMM) is a group based mentoring program that helps young adults transform the attitudes and behaviors that led to their involvement with the criminal justice system by developing positive and appropriate relationships and supporting them in making safe decisions once back in the community.  The CMM team is made up of full time and part-time Credible Messenger mentors, a Case Planner and a Program Coordinator.  Youth will come together twice weekly as a cohort of up to 12 youth, ages 12-18, with the CMM team supporting them. The mentors will utilize Interactive Journaling and Motivational Interviewing to support the youth to examine their feelings, evaluate their own behaviors and develop strategies for change. In addition to the Interactive Journaling Curriculum during group sessions, Mentors will facilitate groups that are targeted to meet the needs of where the group and individuals are at and to ensure we are targeting services at risks identified in the YLS. Specifically, Mentors will be trained to facilitate the evidence-based curriculums of, ART (Aggression Replacement Training), Seven Challenges (substance use) and ARISE (independent living). Group will also be used for group builders, educational activities, anger reduction strategies, trips, recreational outings, group-based community service activities, and family events to name a few.


    Youth will also meet with CMMs on an ad hoc basis throughout the week for one-on-one mentoring as well as for support with various activities such as going to get a driver’s license or preparing for a job interview. This pilot Aftercare program is to designed to prevent recidivism by strengthening youth attachment to education and community as well as strengthening family functioning and fostering positive peer relationships.


    Essential Functions: The Program Coordinator will lead the Bronx and Brooklyn teams of CMM Mentors and Case Planner.  The Program Coordinator will oversee the daily services of the program and will provide group supervision to the Bronx and Brooklyn team.  The Program Coordinator will support the mentors in developing a program curriculum and organizing group events/outings. The Program Coordinator will embody the values and goals of the Credible Messenger program and be responsible for collaborating with NSP providers and ACS/PPS about program development.  This is a pilot program and so the Program Coordinator will support the team in the curriculum and program development; performance tasks and functions are therefore subject to change.


    Supervisory Responsibility: The Program Coordinator will assume supervisory responsibilities for the team of full-time and part-time mentors and Case Planner.  The Program Coordinator will facilitate treatment team meetings and biweekly individual supervision for mentors to provide professional development, review cases, monitor challenges and provide feedback to support the mentors. 


    Work Environment:  The Program Coordinator will be required to travel, navigate NYC roads/public transportation system and complete casework contacts in schools, other service providers, as well as client’s homes. The Bronx NSP Aftercare program will be based out of Manida NSP in Hunts Point, Bronx, and groups will be facilitated at the Rising Ground Family Resource Center in Westchester Square, Bronx. The Brooklyn NSP Aftercare program will be based out of Bensonhurst NSP and groups will be facilitated in a neutral site in Brooklyn (site TBD).


    Position Type/Expected Hours of Work: This is a full-time position involving 35 hours per week. Daily schedule and hours will fluctuate to meet the needs of the team and clients.  Between the Program Coordinator and the Program Director, management will be available to staff/clients 24/7/365 to coordinate our response to any crisis that may emerge.  The Program Coordinator will be responsible for maintaining their own schedule appropriate to the needs of the team and youth served, which include both during the day, evenings and weekends on occasion. The Program Coordinator is expected to be present at the group sites from 4-8pm to help organize and facilitate group activities, dinner, etc. When mentors are unavailable or out of the office, the Program Coordinator will assume case responsibility. 


    Travel: The CMM team provides services to families who reside in New York City.  The Program Coordinator has to provide their own transportation and work-related travel expenses will be reimbursed. 


    Required Education and Experience: The Program Coordinator will be skilled in group facilitation, community linkages, and administrative protocols such as scheduling groups and reviewing journaling logs. A High School/equivalent diploma and NYS driver’s license is required.


    Preferred Education and Experience: The Program Coordinator will be a Credible Messenger who possesses a BA/BS (though a BA/BS not mandatory). Spanish-speaking a plus.


    Additional Eligibility Qualifications

    • Familiarity with the boroughs of NYC and knowledgeable about the major culture groups within the neighborhoods served.
    • Willingness and flexibility to work with youth/families in their own homes and in the community.
    • Strong interpersonal/communication skills.
    • Ability to work with adolescents.
    • Ability to work with respect for cultural diversity.
    • Commitment to empowering youth and families to solve their own problems.
    • Belief in the capacity of people to grow and change.
    • Ability to establish a mutually respectful relationship, in which the family is a full partner, empowered to solve their own problems.
    • Ability to intervene decisively, when necessary, to protect youth and family members.
    • Ability to set appropriate boundaries and limits for best practice.
    • Ability to train, supervise and manage staff issues such as accountability compliance, engagement difficulties, etc.
    • Must be organized and self-motivated; must be able to work independently and cooperatively.


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