Leake and Watts Services

  • Bilingual Front Desk Receptionist

    Job Locations US-NY-Bronx
    Posted Date 3 months ago(9/17/2018 5:08 PM)
    Job ID
    2018-1277
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    A child’s mental health can impact all aspects of his or her life, from development to social skills to success in school. It can also affect a child’s role in a family and the functioning of the whole family. For families facing a wide range of challenges associated with mental health, our Bronx Family Mental Health Clinic provides innovative, results-focused, and evidence-based approaches to help youth from ages 5 – 21.  We also provide services to their families to help cope, overcome, and thrive.  At our Bronx Family Mental Health Clinic in the Westchester Square neighborhood, we offer individual, family, group, and collateral therapy in English and Spanish to youth, their families, and others in their lives. 

    Responsibilities

    1. Provide general clerical assistance – typing, mailing, and filing as required.
    2. Responsible for answering phone calls in courteous and prompt manner
    3. Direct calls and take messages as needed
    4. Schedule all appointments
    5. Confirm appointments for next day
    6. Register clients in electronic health record schedule
    7. Gather and verify demographics at time of client registration
    8. Check insurances in the E-paces system and collect co-payments
    9. Pull clients charts and file as needed
    10. With direction from Program Director, prepare agenda for Communications, Staff meetings, Case Conferences, Committee meetings
    11. Prepare monthly Calendar of Events
    12. Maintain log of customer suggestions received from the waiting area suggestion box
    13. Maintain waiting areas and employee bulletin boards

    Qualifications

    1. College preferred, High School Diploma and or General Education Diploma (GED)
    2. Experience in working in a medical office, working with manage care companies and checking eligibility for clients coming to the clinic
    3. Understanding business workflows and insurance billing transactions
    4. Fluent in Spanish and English
    5. Ability to grasp, articulate, and promote the mission
    6. Excellent writing, editing, verbal and organizational skills
    7. Proven ability to manage multiple tasks, adhere to deadlines and work well under pressure both independently and as part of a team

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