Leake and Watts Services

  • Director of Training and Development

    Job Locations US-Yonkers
    Posted Date 2 months ago(10/5/2018 2:47 PM)
    Job ID
    # of Openings
    Human Resources
  • Overview

    The Director of Training and Development is responsible for designing and delivering customized, interactive training for staff at all levels. Managing staff in the development and delivery of a broad range of operational, technical and soft skills training.


    • Customize and instruct agency's Core Management Training.
    • Deliver and routinely update a comprehensive New Employee Orientation program.
    • Manage Training Specialist and any clerical staff assigned to the Training department.
    • Work with subject matter experts or other source materials to create new training content
    • Design and continually revise semi-annual master training schedule for posting on agency's intranet site.
    • Access and coordinate internal and external training resources to meet existing and emerging training needs.
    • Create and maintain an electronic training database of training records for every employee and produce statistical reports.
    • Develop and administer evaluation instruments that measure training effectiveness as well as employee fitness to perform assigned responsibilities.
    • Design and continually revise annual training catalog, including course descriptions, incorporating mandated training requirements for each job category.
    • Collaborate with internal and external business partners to implement training strategies and policies to improve internal processes that meet mandatory requirements.
    • Continually assess employees' learning needs in relation to agency's goals, including conducting annual focus group discussions with managers, supervisors and line staff.
    • Performs other duties as assigned by SVP for Human Resources.


    • A Bachelors Degree in a related discipline
    • A minimum of 10 years’ experience in training and staff development
    • A minimum of 5 years of experience in a supervisory capacity
    • Must have a sense of humor
    • Proficient computer skills, including MS office
    • Must be capable of working in a team environment
    • Excellent communication, presentation and organizational skills
    • Experience with human services and/or child welfare programs a plus
    • Strong Project Management skills / Demonstrated knowledge of instructional design
    • Strong leadership, consulting and problem-solving ability combined with excellent interpersonal skills


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