Leake and Watts Services

  • Director of Preventive Services

    Job Locations US-NY-Brooklyn
    Posted Date 5 months ago(1/2/2019 4:14 PM)
    Job ID
    # of Openings
  • Overview

    Responsible for preventive outreach and delivery of social services to children and families “at risk” of separation and entry into the foster care system.  The incumbent has overall responsibility for the administration of all casework, including the coordination of services and monitoring of agency staff and clinical consultants, both internal and community-based as it relates to a plan of service for each child and family in care, Work involves services to families who need assistance resolving special problems and includes intake casework, group work, discharge planning, informational and referral services.  Other duties include the planning, coordination and evaluation of the United Families Program as it relates to quality, level of services and compliance mandates.  The incumbent is also expected to provide leadership in developing support networks within the community and ensuring that needs of families are addressed in an accountable manner.  Work is performed under the supervision of the Division Director for Programs.


    • Directs all aspects of the United Families Program operation, including assessment, planning and compliance; sets direction and performance targets for the Department and provides solutions to existing and anticipated problems.
    • Sets standards for assessing child-family needs and implementing service plans; establishes service delivery programs and configures staffing patterns to achieve goals.
    • Monitors case planning and management activities - setting expectations, helping establish program outcomes and ensuring that quality/legal standards are observed and that all court mandated, and other jurisdiction orders are carried out.
    • Ensures that staff have supports and systems in place to help them achieve goals designed to avert interruption of family units.
    • Analyzes complex treatment and discharge planning problems and recommends workable solutions; guides supervisors in resolving complex problems, i.e., interstate compacts, psychosocial concerns and community relations issues.
    • Approves child-family support programs and organized activities - ensuring that these are consistent with policy and legal mandates and that child-family rights are observed.
    • Assist staff in accessing services which provide children and families with competencies needed for healthy family relationships and transition of children into healthy, productive adult lives.
    • Ensures that counseling and contact visits which engage the family and child care providers in individualized service plans occur as mandated and necessary; assists staff in mobilizing resources, i.e., social, medical, educational, employment, legal.
    • Ensure the safety and well-being of children using established risk assessment and service planning tools; report, investigate/respond to general protection needs, home safety concerns and/ or reasonable suspicions of neglect, abuse and exploitation.
    • Helps assess client perceptions of service, utilizing information to make changes in the design and quality of the program, as needed; monitor staff-client relationships to ensure that rights of children and families are observed, and entitlements are accessible.
    • Identifies barriers that interfere with achievement of program goals/outcomes and quality/legal compliance standards for preventive services; initiates timely corrective action steps.
    • Networks with community agencies and leaders, encouraging referrals and maintaining visibility through discussions, community involvement and public relations materials; cultivates community linkages and negotiates access to services.
    • Conducts supervisory sessions with staff, communicating agency and Department priorities, setting performance expectations and tracking progress toward goals both individually and collectively.
    • Interprets and communicates performance indicators and compliance requirements; conducts internal department compliance self audits regularly and prior to review and recertification visits by regulatory groups; issues status reports to executive directors; implements workable solutions to problems. 
    • Maintains own professional and technical knowledge and credentials.  Assesses needs of staff, recommends growth opportunities; ensures that mandated curriculum requirements are met and keeps staff abreast of general child welfare developments.
    • Directs the employee performance management process, in accordance with agency personnel policy; conducts performance appraisal meetings for direct reports and oversees the appraisal process for all staff; ensures that supervisors respond to employee concerns in a legally sound and ethical manner.
    • Manages financial resources in an accountable manner; administer the Department budget, forecast funding needs, monitor expenses and implement accountability measures for managing cash disbursements.  Help maximize cash flow by providing timely documentation in support of “fee for service” reimbursements.
    • Identify, promptly report and respond to actual/potential risks, (i.e., child/family care, public relations, insurance, fiscal, public health, confidentiality and privacy rights) that pose liabilities for the Agency.  Takes measures to minimize/eliminate exposure.
    • Provides leadership and serves as an accountable and cooperative member of the senior management team, representing the agency in a professional and ethical manner; alerts supervisors to important findings; participates in agency-wide planning; attends administrative details including interpreting and enforcing policy and generating information required by the agency and regulatory groups
    • Performs related or similar duties as required or assigned.



    Master’s degree in social work from an accredited college or university required. 



    Minimum of three years child welfare experience with supervisory experience in administration and programs.  Must be knowledgeable in City and State family service mandates.  Preferred: five years of experience in a child welfare environment.


    General Skills & Competencies: 

    Demonstrated leadership capacity.  Excellent problem-solving and organizational skills.  Excellent interpersonal and relationship skills.  Excellent written and oral communication skills. Ability to delegate effectively, ensure accountability, set and meet time frames/deadlines and develop checks and balances to ensure that services are provided in a timely and professional manner.  Working knowledge of quality assurance standards.  Ability to manage people and financial resources responsibly.


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