Program Summary: Rising Ground will support to the Office of Refugee Resettlement (ORR) by providing residential, medical, educational, and mental health services to Unaccompanied Children in need of a higher level of care, such as Staff Secure, in an out of network agreement.  Case Management responsibilities will be held by an agency providing services to Unaccompanied Children under ORR.

Summary/Objective:  The Administrator on Duty (AOD) Control Room Monitor is responsible for the oversight of the movement, and the integral role in the safety and security of all persons supported, employees and visitors of the facility by monitoring the live footage of the facility 24/7.

Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs as a leading non-profit human services organization. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. 

Benefits

At Rising Ground, we encourage everyone to live a healthier life. When you enroll in health care benefits — medical, dental, and vision care, you and your family can take advantage of each plan’s preventive services, which will help everyone to stay well. Another way to remain healthy is to eat right and keep active. Ultimately, we all benefit when we make the right choices, whether through diet and exercise or health care services. You can also take advantage of other important benefits, including life and accident, disability benefits, the retirement savings plan, and the employee assistance program.

Annual Salary

$51,906.00

Essential Functions:

• Maintain communication with staff and assist with monitoring staff and resident locations in the facility
• Obtain census information on each shift and record in the Communication logbook.
• Monitor and supervise visits for all UC by approved sponsors and/or family members
• Supports facility in the compliance of regulations, inspection readiness and ratio coverage
• Ongoing communication with the management and staff on duty
• Monitors all activities taking place in the facility, keeping a keen eye for safety
• Communicates with on-site personnel regarding any activity which could result in an incident.
• Monitors visits with individuals visiting person supported
• Pulls prior footage and reviews as needed for Program Director or other authorized personnel.
• Remains alert at all times as to not be distracted from footage.
• Covers for members of the Control Center team on breaks
• Responds to emergency situations in the facility
• Immediately reports any incident, accident, illness, or injury
• Maintains facility keys
• Allows for entry and exits from the facility
• Responsible for adhering to all ACS, OCFS and agency regulations.
• Completes log reports of activity
• Informs the Case Planner and supervisors of any issues related to the youth or their families as they become aware of such information
• Ability to work various hours and days of the week

Performs other duties as assigned

• High School Diploma required
• Prior relevant experience in Surveillance or security
• Must have exceptional verbal and written communication skills
• Proficient in Microsoft Office suite
• Bi-lingual (Spanish/English) a plus
• Possession of a valid vehicle operator’s license and clean driving record

Position Location: Ryer