The Case Aide performs various supportive activities for casework services in support of the needs of the Family Foster Care Program. Duties may include “support activities” such as collecting information or investigating situations to obtain information about family situations; directly assisting children and family members in various ways, e.g., providing transportation, arranging home visits, accompanying children to service providers, participating in and reporting observations and findings at case conferences. Work is performed under the supervision of a Case Work Supervisor.

Rising Ground 

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. 

Benefits

At Rising Ground, we encourage everyone to live a healthier life. When you enroll in health care benefits — medical, dental, and vision care, you and your family can take advantage of each plan’s preventive services, which will help everyone to stay well. Another way to remain healthy is to eat right and keep active. Ultimately, we all benefit when we make the right choices, whether through diet and exercise or health care services. You can also take advantage of other important benefits, including life and accident, disability benefits, the retirement savings plan, and the employee assistance program.

• Assists with locating information regarding parents/families and resources in the community and communicates information to case planners.
• Follows through on case aide related assignments, i.e., make home visits when approved by the Case Work Supervisor, help supervise child-family contact visits.  Accompany children to service providers.
• Assist with office clerical duties, including photo copying, filing documents in case records, processing letters and other mailings, serving as a receptionist – answering telephones and taking messages.
• Assists in maintaining an orderly, safe, and informative on-site environment for children and parents.
• Promptly reports hazards and all observations suggesting suspected abuse, neglect, or exploitation of children to the appropriate individual.
• Willing to travel.
• Performs related and similar duties as required or assigned.

• Bachelor’s degree strongly preferred plus a minimum of two years of prior experience as an Office Assistant.
• High School Degree or GED equivalent also considered with prior experience in child welfare environment.
• Ability to carry out assignments with attention to accurateness, thoroughness, and timeliness and with minimal supervision.
• Demonstrated ability to rotate positively to people from diverse backgrounds and lifestyles.  Must be LGBTQ affirming.
• Excellent interpersonal and customer services skills.
• Must demonstrate strong organizational and computer skills.
• Physical requirements included the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Annual Salary $40,000.00