Job Title:          Case Aide

Department:    Enhanced Family Foster Care

Reports To:      Supervisor

Classification:  Full Time

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

About the Role

Case Aide performs various supportive activities for casework services in support of the needs of the Family Foster Care Program. Duties may include “support activities” such as collecting information or investigating situations to obtain information about family situations; directly assisting children and family members in various ways, e.g., providing transportation, arranging home visits, accompanying children to service providers, participating in and reporting observations and findings at case conferences. Work is performed under the supervision of a Case Work Supervisor.

• Assists with locating information regarding parents/families and resources in the community and communicates information to case planners.
• Follows through on case aide related assignments, i.e., make home visits when approved by the Case Work Supervisor, help supervise child-family contact visits.  Accompany children to service providers.
• Assist with office clerical duties, including photocopying, filing documents in case records, processing letters and other mailings, serving as a receptionist – answering telephones and taking messages.
• Assists in maintaining an orderly, safe, and informative on-site environment for children and parents.
• Promptly reports hazards and all observations suggesting suspected abuse, neglect, or exploitation of children to the appropriate individual.
• Willing to travel.
• Performs related and similar duties as required or assigned.
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• Associate degree is strongly preferred plus a minimum of two years of prior experience as an Office Assistant.
• High School diploma or GED equivalent also considered with prior experience in child welfare environment.
• Ability to carry out assignments with attention to accurateness, thoroughness, and timeliness and with minimal supervision.
• Demonstrated ability to rotate positively to people from diverse backgrounds and lifestyles.  Must be LGBTQ affirming.
• Excellent interpersonal and customer services skills.
• Must demonstrate strong organizational and computer skills.

• Physical requirements included the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Yes/No

Work Environment:

Clinic/Field/Corporate Office

Position Type/Expected Hours of Work:
This is a full-time position with an annual salary of $43,680.00. Days and hours of work are Monday through Friday in our 151 Lawrence St. Brooklyn office. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm.

Additional Requirements:

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites (if required)

Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.