Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. 

The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program.

• Directly supervises case managers in the UC program. 
• Ensures that case managers are in compliance with all mandates as required by ORR.
• Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24.
• Provides weekly supervision to the case managers.
• Review all cases before they are submitted to ORR for release
• Facilitates team meetings and trainings
• Completes ORR reports and tracking grids on a weekly basis

Completes All Case Management Requirements for Children on Caseload:

• Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement.
• Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs.
• Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan.
• Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children. 
• Documents client contacts and other case required paper work in an accurate and timely manner in MyEvolv and in accordance with regulations. 
• Ensure all ORR, OCFS, and Education mandates and requirements are consistently met.
• Complete internal audits to ensure that the case files meet the requirements of standards set by OCFS and ORR.
• Assist in facilitating training and shadowing for new case managers.
• Works collaboratively with different teams and departments within the POH division and across the organization.
• Participates and attends all required program related meetings and conferences.
• Works effectively with other professionals in the field.
• Maintains knowledge of issues affecting UC youth.
• Supports and participates in the group interaction process.
• Cover some evening and weekend hours as needed.
• Performs other duties as assigned.

• Master’s degree in the behavioral sciences, human services or social services fields preferred or bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience.
• Knowledge of child welfare and immigration related legislation
• Excellent verbal, written communication and organizational skills are essential
• Proficient in Microsoft Office suite
• Bilingual (English/Spanish )a must

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Yes

Work Environment:

Office

Position Type/Expected Hours of Work:
This is a full-time position with an annual salary of $78,302.71. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY.

Additional Requirements:

• Authorized to work in the U.S.
• Ability to travel to other Rising Ground sites if required for meetings or trainings.

 Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.