Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported people but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

About the Role:

Case Aide performs various supportive activities for casework services in support of the needs of the Family Foster Care Program.  Duties may include “support activities” such as collecting information or investigating situations to obtain information about family situations; directly assisting children and family members in various ways, e.g., providing transportation, arranging home visits, accompanying children to service providers, participating in and reporting observations and findings at case conferences.  Work is performed under the supervision of a Case Work Supervisor.

This job description in no way states or implies that these are the only duties to be performed by the employees in this position. It does not limit the assignment of related duties not mentioned.

• Assists with locating information regarding parents/families and resources in the community and communicates information to case planners.
• Follows through on-case aide-related assignments, i.e., make home visits when approved by the Case Work Supervisor, help supervise child-family contact visits.  Accompany children to service providers.
• Assist with office clerical duties, including photocopying, filing documents in case records, processing letters and other mailings, serving as a receptionist – answering telephones and taking messages.
• Assists in maintaining an orderly, safe, and informative on-site environment for children and parents.
• Promptly reports hazards and all observations suggesting suspected abuse, neglect, or exploitation of children to the appropriate individual.
• Willing to travel.
• Performs related and similar duties as required or assigned.

• Associate degree is strongly preferred plus a minimum of two years of prior experience as an Office Assistant.
• High School Degree or GED equivalent also considered with prior experience in child welfare environment.
• Must have a valid  NYS Driver’s License

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Yes/No

Work Environment:

Clinic/Field/Corporate Office

Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday in 500 Bergen Avenue, Bronx, NY . Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm.

Additional Requirements:

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites (if required)

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

employees and applicants for employment without unlawful discrimination as to an individual’s

perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.