Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 101 programs in 138 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve.

Rising Ground Family Support Program is looking for Supervisors eager to manage a team trained in a ground-breaking, evidence-informed intervention called Solution Based Casework (SBC). The Supervisor will guide the team to support families to navigate, survive, and thrive in their worlds. Furthermore, provide to families case management services, advocacy, referrals, assistance with childcare, housing, income support, food pantries, and medical and mental health services.

The Supervisor oversees family engagement, assessment, and evaluation processes for case planners - ensuring compliance with Preventive Services Quality Standards. Further, the Supervisor manages intake, referrals, and discharge activities as well as the coordination of linkages with community-based support programs and services. Work is performed under the supervision of the Program Director. 

• Assist the director in monitoring program effectiveness, including assessment, planning and compliance with department and regulatory guidelines.
• Interviews children and families who are referred from other human services programs, or who are self-referred and in need of social services; manages a limited caseload.
• Provides supportive counseling to families and individuals and assist them in utilizing available social, medical, educational, employment, legal and other resources which enable them to function at the highest possible level.
• Supervises case management and case work activities; approve caseworker assessments, individualized family service plans and referrals to specialty consultants; ensures that children and families have access to benefits and entitlements.
• In complex family situations, assist case planners in setting goals and finding creative solutions to problem situations.
• Provides regular supervision to case planners and support staff, ensuring that children and families are appropriately counseled and engaged in treatment planning and execution; ensures that case contact requirements are met, as mandated and required.
• Makes suitable care arrangements when the child must be separated from his/her family; assists care providers, foster parents, natural parents and the child to adjust to foster family care; help expedite permanency goals of reunification or placement.
• Provides assistance to case workers in establishing family support networks and securing support services, i.e., housing, medical, for families, guardians and children; support case planners.

• Master’s degree in Social Work (MSW) or similar credential.
• At least three years’ experience with a child-family population.
• Excellent interpersonal and relationship skills.
• Ability to work effectively as a member of a team.
• Good planning, organization, and priority-setting skills.
• Demonstrated ability to work with individuals of diverse backgrounds and lifestyles.
• Two years of demonstrated successful supervisory experience preferred.
• Experience in foster care/adoption and preventive services preferred.

Supervisory Responsibility: Yes

Work Environment: Hybrid

Position Type/Expected Hours of Work: Full time position, scheduled appropriate to the needs of client and families. This position calls for a thirty-five (35) hour work week, but more than 35 hours per week may from time to time be required.

Travel (if required): Travel requirements may include travel from Rising Ground sites and various locations. Work-related travel expenses will be reimbursed by agency.

Starting Salary: $82,254.47 (Incentive available for bilingual speaking English/Spanish fluently.)